We're here to help! Reach out to our support team with any questions or concerns.
Response time: 24-48 hours
For general questions about our services, pricing, or partnerships, contact us via email.
Having trouble with payments or the app? Email us with details and screenshots.
Open Pi Ride in the Pi Browser app, select a service, and click "Connect Wallet" to authenticate with your Pi Network account.
Pi Ride exclusively accepts Pi cryptocurrency for all transactions. We do not accept cash or credit cards.
Fees vary by service and may include marketplace, ride, booking, or transaction charges. The applicable fee is shown before you confirm a payment. See our Terms of Service for more details.
Email us at support@piride.com with a detailed description of the issue, including screenshots if possible.
Refund policies vary by service provider. Contact support with your booking details and we'll assist you with the refund process.