Contact Us

We're here to help! Reach out to our support team with any questions or concerns.

Email Support
Get help via email
support@piride.com

Response time: 24-48 hours

General Inquiries
Questions about Pi Ride

For general questions about our services, pricing, or partnerships, contact us via email.

Technical Support
App or payment issues

Having trouble with payments or the app? Email us with details and screenshots.

Frequently Asked Questions
Quick answers to common questions

How do I connect my Pi wallet?

Open Pi Ride in the Pi Browser app, select a service, and click "Connect Wallet" to authenticate with your Pi Network account.

What payment methods do you accept?

Pi Ride exclusively accepts Pi cryptocurrency for all transactions. We do not accept cash or credit cards.

What is the app fee?

Pi Ride charges a 5% app fee on all bookings and orders to maintain and improve our services.

How do I report a problem?

Email us at support@piride.com with a detailed description of the issue, including screenshots if possible.

Can I get a refund?

Refund policies vary by service provider. Contact support with your booking details and we'll assist you with the refund process.